Kevin Maney

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Inside Dell (DELL), CEO Michael Dell has a 66% approval rating -- higher than Steve Ballmer's approval rating (55%) inside of Microsoft (MSFT). Inside the foundering Motorola (MOT), CEO Greg Brown has a pitiful 19% approval rating, while Apple (AAPL) CEO Steve Jobs has an unsurprising 91% approval rating from his employees.

Last week, I wrote about the debut of Glassdoor, a company-rating site from Rich Barton, who also founded Expedia and Zillow. The idea is to provide a TripAdvisor-like place for employees to rate their own companies and management, and open the results up to anyone. (The one catch -- you have to do a rating in order to see the other ratings.)

In its first five days, Glassdoor got 40,000 reviews on 9,800 companies around the world -- and that's with the site's editors rejecting one to two out of every 10 entries because, as a spokeswoman says, "the submissions violate community guidelines (naming names, completely one-sided, compromise member's anonymity, etc.) or are just plain bogus."

The companies with the most reviews so far tend to be tech companies, and of those with a significant number of reviews, you can learn some interesting things.

  • CEO approval ratings are sometimes surprising. At IBM (IBM), Sam Palmisano has the company doing better than it has in years, yet his rating is 48% -- barely about the 46% rating that Yahoo (YHOO) employees give CEO Jerry Yang. At the high end, Cisco's (CSCO) John Chambers has an 85% approval rating, and Intuit (INTU) CEO Brad Smith gets a 96% rating. On the low end is Hector Ruiz at AMD (AMD) at 11% and John Rittenmeyer at EDS (EDS) at 16%.
  • Among tech companies with 40 or more reviews, the most satisfied employees work for VMware (VMW), Google (GOOG), Intuit and Adobe (ADBE). The least satisfied work for H-P (HPQ) and AMD.
  • The most reviews so far from non-tech companies are, interestingly, all for consulting and financial services companies. And those employees tend to rate their CEOs pretty highty. Accenture's (ACN) Bill Green gets a 67% rating; Deloitte's Jim Quigley gets 76%, and PriceWaterhouseCoopers' Sam DiPiazza gets 61%.

I think Glassdoor is going to be an interesting tool for looking into companies. And I haven't even dug into the written reviews yet!

This article has 6 comments:

  •  
    Jun 19 08:39 AM
    are we there yet
    Reply
  •  
    Jun 19 01:11 PM
    "Apple (AAPL) CEO Steve Jobs has an unsurprising 91% approval rating from his employees"

    Do they have any other choice?
    Reply
  •  
    Wow! Is that higher than the iPhone? ;)
    Reply
  •  
    Jun 20 03:19 PM
    I went to glass door, and I started to comment on my company, but the information they wanted would get me fired. To me it is obvious they are looking for 2 types of reviews, positive and disgruntled former employees, if you don't like what you CEO is doing and you want to keep working you don't post to glass door.
    Reply
  •  
    Jun 24 09:59 AM
    The only surprise that Hector Ruiz has a low approval rating is that it is actually higher than 10%. Barely, but it made it. One of the worst CEO's out there.
    Reply
  •  
    Folks - Check out this website www.thesmartpro.org which is pretty much the same without the unwanted details. How many employees want to know the approval rating of the CEO before deciding to accept the offer?

    Smartpro is neat, it classifies the responses under categories that are important and relevant to employees. It’s free and not for profit!

    It does not have millions of dollars to promote like Glassdoor but is quietly aiming to provide newletters, jobs, reviews, ratings, industry benchmarks et al. All for free.

    check it out at www.thesmartpro.org

    -B
    Reply
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